Privacy Policy

1. Zamtel shall not be held responsible for any injury, loss, expense or damage of any kind whatsoever suffered or incurred by any person who accesses or uses this website ("the User") as a result of the User accessing this website, utilising any service offered on this website or relying on any information contained on this website for any reason whatsoever including but not limited to any injury, loss or damage suffered as a result of:

1.1 errors or discrepancies in the information provided

1.2. any unauthorised access of this website by third parties

1.3. any breakdown or failure of any equipment or medium of access to this website

1.4. any failure or unavailability of any of ZAMTEL’s or any third parties’ facilities or systems resulting in the inability to access this website or process any transaction referred to or offered on this website

1.5. the destruction or accessing of the User’s data or equipment

1.6. any alteration, modification, upgrade or update of this website or any technology, hardware or software modification that may form part of this website

2. The User hereby indemnifies ZAMTEL against any demand, claim or action against ZAMTEL relating to or in connection with the User’s use or accessing of this website whether directly or indirectly for any reason whatsoever.

3. ZAMTEL reserves the right in its absolute discretion to alter, modify, upgrade, update, suspend or withdraw this website or any part hereof at any time.

4. Unless expressly stated to the contrary ZAMTEL owns the intellectual property rights in and to this website and the unauthorized use hereof is expressly prohibited.

5. Zamtel's IT and Security Policies are guided by the ISO27001 ISMS that guarantees data protection by respecting all the best practices and principles enshrined in the international standard.

5.1 MyZamtel application uses user contact list for ease in performing transactions with their contacts.

5.2 MyZamtel application will not store any data from users contact list.

5.3 Zamtel guarantees customer data privacy and any data associated with the application is for transactional purposes only.

6. MyZamtel application does not upload or store any user's images and information.